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nodebb/docs/help/help.rst

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Need Help?
==========
Frequently Asked Questions
--------------------------
If you experience difficulties setting up a NodeBB instance, perhaps one of the following may help.
Is it possible to install NodeBB via FTP?
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
It is possible to transfer the files to your remote server using FTP, but you do require shell access to the server in order to actually "start" NodeBB. Here is `a handy guide for installing NodeBB on DigitalOcean <http://burnaftercompiling.com/nodebb/setting-up-a-nodebb-forum-for-dummies/>`_
I'm getting an "npm ERR!" error
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
For the most part, errors involving ``npm`` are due to Node.js being outdated. If you see an error similar to this one while running ``npm install``:
.. code:: bash
npm ERR! Unsupported
npm ERR! Not compatible with your version of node/npm: connect@2.7.11
You'll need to update your Node.js version to 0.8 or higher.
To do this on Ubuntu:
.. code:: bash
# add-apt-repository ppa:chris-lea/node.js
# apt-get update && apt-get dist-upgrade -y
# apt-cache policy nodejs // should show a version higher than 0.8
I upgraded NodeBB and now X isn't working properly!
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
Please consult [[Upgrading NodeBB]]
Submit Bugs on our Issue Tracker
--------------------------------
Before reporting bugs, please ensure that the issue has not already been filed on our `tracker <https://github.com/designcreateplay/NodeBB/issues?state=closed>`_, or has already been resolved on our `support forum <http://community.nodebb.org/category/6/bug-reports>`_. If it has not been filed, feel free to create an account on GitHub and `create a new issue <https://github.com/designcreateplay/NodeBB/issues>`_.
Ask the NodeBB Community
------------------------
Having trouble installing NodeBB? Or did something break? Don't hesitate to `join our forum <community.nodebb.org/register>`_ and ask for help. Hopefully one day you'll be able to help others too :)