Need Help?
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Frequently Asked Questions
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If you experience difficulties setting up a NodeBB instance, perhaps one of the following may help.
Is it possible to install NodeBB via FTP?
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It is possible to transfer the files to your remote server using FTP, but you do require shell access to the server in order to actually "start" NodeBB. Here is `a handy guide for installing NodeBB on DigitalOcean `_
I'm getting an "npm ERR!" error
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For the most part, errors involving ``npm`` are due to Node.js being outdated. If you see an error similar to this one while running ``npm install``:
.. code:: bash
npm ERR! Unsupported
npm ERR! Not compatible with your version of node/npm: connect@2.7.11
You'll need to update your Node.js version to 0.8 or higher.
To do this on Ubuntu:
.. code:: bash
# add-apt-repository ppa:chris-lea/node.js
# apt-get update && apt-get dist-upgrade -y
# apt-cache policy nodejs // should show a version higher than 0.8
I upgraded NodeBB and now X isn't working properly!
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Please consult [[Upgrading NodeBB]]
Submit Bugs on our Issue Tracker
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Before reporting bugs, please ensure that the issue has not already been filed on our `tracker `_, or has already been resolved on our `support forum `_. If it has not been filed, feel free to create an account on GitHub and `create a new issue `_.
Ask the NodeBB Community
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Having trouble installing NodeBB? Or did something break? Don't hesitate to `join our forum `_ and ask for help. Hopefully one day you'll be able to help others too :)